General Enquiries, Compliments, Complaints & Concerns

We welcome feedback of all kinds from the people we support, their families, professionals and members of the community. Whether you’re getting in touch with a general question, sharing a compliment about our team, or raising a complaint or concern, your message matters to us.

We see all feedback as an opportunity to learn and improve, and we’ll always take the time to listen carefully and respond appropriately. Every enquiry is directed to the right team so it can be handled promptly, respectfully and with care.

Please select the relevant region or enquiry type on the form below so we can ensure your message reaches the right people. You can also find contact details for each of our regional teams below.

Find your nearest team

Lancashire Office

Vermont House, Bradley Lane
Standish, Lancashire, WN6 0XF

Manchester Office

Meridian House, 1069 Stockport Road
Levenshulme, Manchester, M19 2TF

Merseyside Office

Bechers House, Charnock Road, Fazakerley, Liverpool, L9 6AW

Careers with us

Working at Mediline means being part of something that genuinely matters.

We look after our own people the same way we look after the people we support. If you are looking for meaningful work with a provider that takes both care and culture seriously, we’d love to hear from you.

"Mediline invests in its staff properly. The training and the culture they've built means you feel equipped and supported. Knowing you're part of a team that makes a real difference to people's wellbeing is something not many jobs can offer."

Muhyideen, Support Worker