Using Everyday Technology to Support Independence

At Mediline, we are always looking for practical ways to support the people we work with to live more independently and stay connected to their communities. One area that has made a real difference in recent years is the use of everyday technology.

For many of the people we support, the journey started with something simple—getting access to Wi-Fi in their home. Having reliable internet access opened the door to a range of tools and technologies that can support daily living, communication, and independence.

From there, some individuals have chosen to introduce devices such as smart speakers like Alexa, video doorbells such as Ring, and smartphone apps that help with everyday tasks. These tools are not traditionally thought of as assistive technology, but they have proven to be extremely helpful in supporting independence.

For example, smart devices are now being used to:

  • Set daily reminders for medication, appointments, and routines
  • Help people create shopping lists and order groceries online
  • Provide calendar prompts for appointments and activities
  • Allow individuals to answer their door safely using video doorbells
  • Support people to stay connected with friends, family, and their support network

Some of the people we support have also found that voice-activated technology can be particularly helpful in managing daily tasks. Being able to ask a device for reminders, weather updates, or help with planning the day can reduce anxiety and promote confidence in managing routines independently.

Often when people think of assistive technology, they imagine specialist equipment provided through health or local authority services. While this equipment can be very valuable, we have also been working with the people we support to explore affordable technology that they can choose and purchase themselves, giving them greater control and flexibility.

By introducing and explaining these options, we are helping people understand how simple technology can support their daily living skills, improve safety, and strengthen their connection with the wider community.

This approach is part of our wider commitment to empowering individuals to make choices, develop independence, and use the tools available to live the life they choose.